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Refund and Return Policy

Refund Policy:

Once the item has been shipped and the status has turned to completed there will be no refund, the same case applies if you have made a payment and are still waiting for your CD-Key to come. A refund request can only be made if ever the CD-Key purchased wasn't delivered within 12 hours of cleared payment.

Return Policy:

There are no returns on the items we have sent out due to fraud on CD-Keys. A lot of our CD-keys can be registered on their respective website or program (such as Steam), so you will understand that we cannot accept a return in such situation, especially when the CD-Keys have already been registered.